Notice of Upcoming Sub-Processor Updates — Effective 30 October 2026

    In keeping with our Data Processing Agreement and our commitment to transparency, we are updating Measurabl’s list of sub-processors. The following sub-processors are being added: 1Password, Anthropic, Climate Growth Advisors, Conservice, Inveniam, Mapped, Memetria (RedisGreen), Mixpanel, OneSchema, PointerPro, R Systems, Sigma, Stripe, and Tiger Data.

    Each new sub-processor is engaged under written terms consistent with our Data Processing Agreement, including appropriate data protection and security obligations and, where relevant, approved mechanisms for international data transfers. No action is required on your part, and there is no change to the Measurabl services you use.

    SalesforceUsed as our Sales and Marketing CRM.All

    Company Name Function Impacted Products
    1Password Password management for staff credentials. All
    Aiven Used to store our weather data. All
    Anthropic AI-assisted processing of customer utility documents. All
    Appcues Used to track and manage user analytics. All
    Arcadia Utility data processing for Usync (formerly listed as Urjanet). All
    Ardem Used to process digital copies of bills, invoices, and other documents to convert into data for ingestion into Measurabl Software to deliver Usync service as procured by the customer. All
    Atlassian Used for project management, wikis, and source code management. All
    AWS Used to host application data; Measurabl’s database. All
    Box.com Used for document/policy storage for customers in our Innovation tier. Core/Navigate
    Climate Growth Advisors Assists with market research and customer outreach. All
    Conservice Utility and ESG data support. Core/Navigate
    Datadog Used for log aggregation, infrastructure monitoring, and application performance monitoring. All
    DocuSign Used as our contracting and e-signature software. All
    Google Used for geolocating addresses, g-suite tools for the business (email), website analytics, and google ads. All
    Hubspot Used as our Sales and Marketing CRM. All
    Inveniam Provides advanced document scanning, analysis and blockchain digitization. All
    MailChimp Used for marketing automation and other email marketing services. Core/Navigate
    Mapped API integration connecting building systems and enterprise applications. Optimize
    Memetria (RedisGreen) Database caching infrastructure. Comply
    Mixpanel Product usage analytics for our products. All
    MongoDB Document storage database. All
    Okta Used for Customer SSO / identity management (formerly listed as Auth0). All
    OneSchema Data file import. Core/Navigate
    Oracle ERP / business management solution (formerly listed as NetSuite). All
    PointerPro Online assessments and automated reporting. Optimize
    R Systems Provides data processing and technical services. All
    Sentry Manages exception handling and error tracking. All
    Sigma Embedded analytics dashboards within the Core application. Core/Navigate
    Snowflake Used to host our data lake for data science and API tool. All
    Stripe Payment processing. All
    Tiger Data TimescaleDB time-series database infrastructure. Optimize
    Weaviate AI tooling database. All
    Zendesk Used for customer help desk. All